Privacy Policy

1. About Us

1 House Global, Inc. is the data controller responsible for your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access our website, book appointments, subscribe to communications, or otherwise use our services (collectively, the “Services”).

2. About This Privacy Policy

This Privacy Policy describes:

• What personal information we collect
• How we collect it
• How we use it
• How we share it
• Your rights and choices

By using our Services, you agree to the practices described here. If you have questions or concerns, contact us at support@1houseglobal.com.

3. What We Collect and How

Information you provide directly. Contact information including name, email address, phone number, and mailing/billing address — collected when you book appointments, subscribe to newsletters, sign up for promotions, or contact customer service.

Payment information. When you purchase products or services, payment details are collected and processed by a third-party payment processor. We do not store full payment card details; the processor's privacy policy governs that information.

Service information. Appointment details, service history, and communication preferences.

Survey & promotion information. Responses to surveys or questionnaires and feedback submissions.

4. How We Use Your Information

• To provide, operate, and improve our Services
• To process bookings, purchases, and account notifications
• To send transactional and, where consented, marketing communications
• To respond to inquiries and provide customer support
• To comply with legal obligations and prevent fraud or abuse

5. How We Share Information

We share personal information with service providers who support our operations (such as payment processors, messaging and email providers, and hosting partners), and where required by law or to protect our rights. We do not sell your personal information.

6. Messaging and Email Preferences

You may opt out of SMS messages by replying STOP, and unsubscribe from marketing emails using the link in any email. Transactional and service-related communications may continue.

7. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect personal information, and retain it only as long as necessary for the purposes described in this policy or as required by law.

8. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to withdraw consent. To exercise these rights, contact support@1houseglobal.com.

9. Third-Party Links

Our Services may link to third-party websites. We are not responsible for their content or privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The Effective Date above will reflect the most recent revision.

11. Contact Us

1 House Global, Inc. · 202 Industrial Blvd, Sugar Land, TX 77478-2700 · support@1houseglobal.com · (337) 337-2072 · https://1houseglobal.com