Support

Billing and subscriptions

Manage or cancel your plan any time from your account portal, or email support@1houseglobal.com. Cancellations take effect at the end of the current billing cycle.

Refund requests

Digital products carry a 3-day money-back guarantee. Submit requests in writing to support@1houseglobal.com within 3 days of purchase.

Streaming and app access

Trouble watching a live session or replay on 1House.tv? Clear your browser cache, confirm your plan level, then contact support with your account email.

Zoom integration issues

See the integrations guide for setup, disconnect steps and troubleshooting. If an error persists, contact support@1houseglobal.com.