Privacy Policy

Effective Date: February 21, 2026

Company: 1 House Global, Inc. (“1House Global,” “we,” “our,” or “us”)

Principal Place of Business: 202 Industrial Blvd, Sugar Land, TX 77478-2700

Website: https://1houseglobal.com

Email: [email protected]

Phone: (337) 337-2072

1. ABOUT US

1 House Global, Inc. is the data controller responsible for your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access our website, book appointments, subscribe to communications, or otherwise use our services (collectively, the “Services”).

2. ABOUT THIS PRIVACY POLICY

Your privacy is important to us. This Privacy Policy describes:

• What personal information we collect

• How we collect it

• How we use it

• How we share it

• Your rights and choices

By using our Services, you agree to the practices described in this Privacy Policy.

If you have questions or concerns, please contact us at [email protected].

3. WHAT PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT

We collect personal information in the following ways:

A. Information You Provide Directly

Contact Information

• Name

• Email address

• Phone number

• Mailing/billing address

Collected when you:

• Book appointments

• Subscribe to newsletters

• Sign up for promotions

• Contact customer service

Payment Information
When you purchase products or services, payment details (such as credit card or bank information) are collected and processed by a third-party payment processor. We do not store full payment card details. The use and storage of this information is governed by the payment processor’s privacy policy.

Service Information

• Appointment details

• Service history

• Communication preferences

Survey & Promotion Information

• Responses to surveys or questionnaires

• Feedback submissions

• Contest or sweepstakes entries

Communications Information

• Emails, calls, text messages, or chat messages

• Customer service interactions

• Marketing preferences

B. Information Collected Automatically

Technical Data

• IP address

• Device type

• Browser type

• Operating system

• Website usage data

Cookies and Tracking Technologies
We use cookies and similar technologies to:

• Improve user experience

• Monitor website performance and traffic

• Support analytics

• Enable targeted marketing

You may manage or disable cookies through your browser settings. Some features may not function properly without cookies.

4. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to:

• Provide, operate, and improve our Services

• Schedule, confirm, or update appointments

• Process payments and billing

• Respond to customer service requests

• Send newsletters, promotional emails, and marketing communications (if you opt in)

• Monitor and analyze trends and usage

• Conduct surveys, promotions, or sweepstakes

• Detect, prevent, and investigate fraud or illegal activity

• Comply with legal obligations

• Enforce contracts and protect our rights

We may also use your information for purposes disclosed at the time it is collected.

5. WHAT IS OUR LEGAL BASIS FOR PROCESSING?

Where required by applicable law (such as GDPR), we process personal information based on:

• Consent (e.g., marketing communications)

• Performance of a Contract (e.g., providing services you purchase)

• Legitimate Interests (e.g., improving services, fraud prevention)

• Legal Obligation (e.g., tax and compliance requirements)

• Protection of Vital Interests, when applicable

If you have questions about the legal basis for processing your data, contact us at [email protected].

6. HOW WE SHARE YOUR PERSONAL INFORMATION

We do not sell your personal information.

We may share information with:

Service Providers

Trusted third parties who assist us in operating our business, including:

• Payment processors

• Email marketing providers (such as Mailchimp)

• IT service providers

• Data analytics providers

• Marketing platforms

These providers process information on our behalf under contractual obligations.

Business Transfers

In connection with a merger, acquisition, financing, or sale of company assets.

Legal Compliance

If required by law, court order, or government request, or if necessary to protect our legal rights.

7. YOUR MARKETING CHOICES

If you subscribe to receive newsletters or promotional messages:

• We may send marketing communications based on your consent or previous transactions.

• You may unsubscribe at any time by clicking the unsubscribe link in our emails.

• You may also contact us at [email protected] to opt out.

Even if you opt out of marketing messages, we may still send non-promotional communications such as service confirmations or administrative notices.

We will obtain your consent before sharing your information with third parties for their direct marketing purposes.

8. RETENTION OF YOUR DATA AND DELETION

We retain personal information only as long as necessary to:

• Provide services

• Fulfill contractual obligations

• Comply with legal requirements

• Resolve disputes

• Enforce agreements

When determining retention periods, we consider:

• The nature and sensitivity of the information

• Legal retention requirements

• Risk of harm from unauthorized disclosure

You may request deletion of your data by contacting us at [email protected], subject to legal limitations.

9. INTERNATIONAL TRANSFERS

If personal information is transferred outside of the United States, we will ensure appropriate safeguards are in place consistent with applicable data protection laws.

10. YOUR DATA PROTECTION RIGHTS

Depending on your jurisdiction, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion

• Object to or restrict processing

• Withdraw consent at any time

• Request data portability (receive your data in a structured format)

• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at [email protected].

We respond to all valid requests in accordance with applicable data protection laws.

11. CHILDREN’S PRIVACY

Our Services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such information has been collected, we will delete it promptly.

12. THIRD-PARTY LINKS

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

13. DATA SECURITY

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed 100% secure.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When changes are made:

• The “Effective Date” will be updated

• Significant changes will be communicated appropriately

Your continued use of our Services after updates are posted constitutes acceptance of those changes.

15. CONTACT US

If you have questions about this Privacy Policy or your personal information:

1 House Global, Inc.
202 Industrial Blvd
Sugar Land, TX 77478-2700
Email: [email protected]
Phone: (337) 337-2072